Update for Customers - December 8

Our hydrant flushing has helped clear waterlines of sediment, following the waterline break that occurred on Friday, December 5. The break was immediately isolated, but the re-direction of water service caused some customers to experience brown or cloudy water.

We are still hearing of isolated locations experiencing water discoloration and are addressing these individually. If you are still experiencing discolored water, please contact our Customer Experience team at (864) 582-6375.

Please remember that while water may appear discolored, there are no concerns with the water’s quality or safety.

Hwy. 221 remains open to traffic, though drivers should remain cautious while driving through that area.

Thank you for your continued patience and support.

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