Taste and odor issue
Update – January 2:
Spartanburg Water continues to receive questions and concerns regarding recent changes in the taste and odor of your drinking water. We understand how noticeable and unpleasant this can be, and we want you to know that our team is taking this issue very seriously.
Our operators and water quality professionals are working to correct the issue before the treatment process - with our Advanced Oxidation System - and by fine-tuning traditional treatment methods to address high levels of MIB, a naturally occurring compound associated with algae, in our drinking water reservoirs. At this time, MIB levels in the reservoirs are higher than we have seen in recent years.
While we continue to investigate the cause of these elevated levels, we want to clearly reassure our customers: your drinking water remains safe and meets all regulatory standards.
Because treated water must move through hundreds of miles of pipes before reaching customers, we cannot provide a firm timeline for when the musty taste and odor will fully dissipate. However, we anticipate improvement as water continues to move through the distribution system.
Spartanburg Water is committed to providing safe, reliable, and high-quality drinking water. We appreciate your patience and understanding, and we thank you for trusting our team as we work diligently to address this issue.
Water and Sewer Rates
Spartanburg Water System Rates
Your water bill is based on both the volume charge and the base charge.
Monthly Water Base Charge Schedule |
|
|
Meter Size |
Inside City |
Outside City |
| 5/8" | $8.85 | $13.28 |
| 1" | $20.19 | $30.29 |
| 1 1/2" | $39.09 | $58.64 |
| 2" | $61.77 | $92.66 |
| 3" | $114.70 | $172.05 |
| 4" | $190.33 | $285.50 |
| 6" | $379.39 | $569.09 |
| 8" | $621.39 | $932.09 |
| 10" | $931.44 | $1,397.16 |
Volume Charges |
||
| Volume Charge per 100 gallons | Inside City Rates |
Outside City Rates |
| Volume Charge per 100 gallons | $.467 | $.817 |
Spartanburg Sanitary Sewer District Base Charges
Your sewer bill is based on your volume charge and your base charge. The volume charge is based upon water consumption or recorded by water service agencies. Your base charge will increase to cover costs associated with meter reading and maintenance, billing and customer service, and a portion of capital costs, including the rehabilitation of aging wastewater infrastructure. Your base charge will be determined by the size of your meter. Contact Customer Experience at (864) 582-6375 for rates on unmetered well water systems
Sewer Base Charge Schedule |
||
|
Meter Size |
Monthly Rates | |
|
5/8" |
$6.51 | |
|
1" |
$13.63 | |
|
1-1/2" |
$25.48 | |
|
2" |
$39.72 | |
|
3" |
$72.93 | |
|
4" |
$120.36 | |
|
6" |
$238.96 | |
|
8" |
$381.27 | |
|
10" |
$547.31 | |
| 12" | $694.78 | |
Sewer Rates Volume Charge - per 100 gallons |
||
| District Rates | Subdistrict Rates | |
| $.770 | $.551 | |
© 2026 Spartanburg Water.|
Site by ALINE, A Marketing Company