Repeal of Boil Water Advisory: New Cut Road Area Water System

Effective Date: 9/20/21 – 9:30 PM

To Spartanburg Water Customers on the following roads, as well as surrounding roads and developments:

• New Cut Rd. from Fairforest Rd. to Mitchell Rd.
• Mt. Zion Rd. from New Cut Rd. to Campground Rd. and Green Rd.
• Mitchell Rd. from Mt. Zion Rd. to Settle Rd.
• John Dodd Rd. from I-26 to Jordan Creek Farm Rd. and Russell Rd.
• Jordan Creek Rd. from John Dodd Rd. to Gibbs Rd.
• Campground Rd. from New Cut Rd. to Mt. Zion Rd.

A precautionary Boil Water Advisory was issued on 9/19/21. Spartanburg Water advises customers affected by the advisory that they no longer need to boil their water prior to drinking or cooking.

Maintenance activities have been completed. Bacteriological samples were collected and analyzed by Spartanburg Water’s South Carolina Department of Health and Environmental Control certified laboratory. The results of the sampling indicate that the water meets state and federal standards for safe drinking water.

Should you have any questions regarding this repeal, please contact Customer Service at 864-582-6375.

Payment Options


We offer several options to make paying your bill quick and easy.

For additional help, contact Customer Service at (864) 582-6375.

Customer Service Representatives will work with anyone experiencing a valid hardship in paying a bill to make sure that water and sewer service is not disrupted.

Payment Options
  • Do we have your preferred phone number and e-mail address? 

Spartanburg Water offers phone, text and e-mail notifications with important information about your account or area, including service interruptions. 

Or Call Customer Service at (864) 582-6375 or (877) 797-7773 (Landrum Customers Only)

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