Addressing Taste-and-Odor Customer Concerns
We are aware of current Taste-and-Odor concerns, due to a high-level of naturally occurring algae in our reservoirs. We are working to address, but customers should remain confident that their water is safe to drink.
For more information, please read our "Frequently Asked Questions."
Payment Options
We offer several options to make paying your bill quick and easy.
For additional help, contact Customer Experience at (864) 582-6375.
Customer Experience Representatives will work with anyone experiencing a valid hardship in paying a bill to make sure that water and sewer service is not disrupted.
- Do we have your preferred phone number and e-mail address?
Spartanburg Water offers phone, text and e-mail notifications with important information about your account or area, including service interruptions.
- To Sign-Up:
- E-mail Us Your Information
Or call our Customer Experience Team at (864) 582-6375 or (877) 797-7773 (Landrum Customers Only)
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