We are aware of current Taste-and-Odor concerns, due to a high-level of naturally occurring algae in our reservoirs. We are working to address, but customers should remain confident that their water is safe to drink.
For more information, please read our "Frequently Asked Questions."
1. Fill out the Automatic Draft Set-Up Form and attach a voided check.
You can pick one up by visiting one of our two, drive-thru lanes at our main Administration Building (200 Commerce St.) or download and print the form from our website.
2. Bring your completed form with voided check and drop-off at one of our two drive-thru lanes, or send it via mail:
Spartanburg Water
P. O. Box 251
Spartanburg, SC 29304
3. For questions, contact Customer Experience at (864) 582-6375.