Taste and odor issue
Update – January 5:
Our drinking water professionals are continuing to address the unpleasant taste and odor issue caused by historically high levels of MIB, a naturally occurring compound associated with algae, in our drinking water reservoirs. We are using our Advanced Oxidation System and fine-tuning traditional treatment methods to address the problem.
Our staff are drawing water samples directly from our water sources and sending that data to consultants to find the potential cause for the rise in MIB levels.
While we continue to investigate the cause of these elevated levels, we want to clearly reassure our customers: your drinking water remains safe and meets all regulatory standards and we are seeing improvement as treated water continues to move through the distribution system.
Automatic Bank Draft
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To sign-up at no cost for an automatic draft from your checking account:
1. Fill out the Automatic Draft Set-Up Form and attach a voided check.
You can pick one up by visiting one of our two, drive-thru lanes at our main Administration Building (200 Commerce St.) or download and print the form from our website.
2. Bring your completed form with voided check and drop-off at one of our two drive-thru lanes, or send it via mail:
Spartanburg Water
P. O. Box 251
Spartanburg, SC 29304
3. For questions, contact Customer Experience at (864) 582-6375.
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