Spartanburg Water Warns of Potential Utility Scams

Spartanburg Water wants to warn the community about potential scams that have been reported across the United States. A supposed utilities representative calls a home or business stating that they are a representative of the local utility and directs customers to make a past due utility payment at Walmart with a credit card or with a prepaid card or money order. The calls have been reported as coming from a “cloned number” that shows on Caller ID as the local utility’s Customer Service number.

Under no circumstance does Spartanburg Water ever call its customers to request travel to a retail store to make a payment. If you receive a call from someone stating they represent Spartanburg Water and they ask you to provide them payment information over the phone, or travel to a retail store to make a payment, we recommend that you terminate the call and contact Spartanburg Water at (864) 582-6375. We urge all of our community members to never provide their personal information to strangers or provide payment when they receive a call.