Taste and odor issue
Update – January 2:
Spartanburg Water continues to receive questions and concerns regarding recent changes in the taste and odor of your drinking water. We understand how noticeable and unpleasant this can be, and we want you to know that our team is taking this issue very seriously.
Our operators and water quality professionals are working to correct the issue before the treatment process - with our Advanced Oxidation System - and by fine-tuning traditional treatment methods to address high levels of MIB, a naturally occurring compound associated with algae, in our drinking water reservoirs. At this time, MIB levels in the reservoirs are higher than we have seen in recent years.
While we continue to investigate the cause of these elevated levels, we want to clearly reassure our customers: your drinking water remains safe and meets all regulatory standards.
Because treated water must move through hundreds of miles of pipes before reaching customers, we cannot provide a firm timeline for when the musty taste and odor will fully dissipate. However, we anticipate improvement as water continues to move through the distribution system.
Spartanburg Water is committed to providing safe, reliable, and high-quality drinking water. We appreciate your patience and understanding, and we thank you for trusting our team as we work diligently to address this issue.
Ken Tuck Wins Prestigious George Warren Fuller Award
July 8th 2024
Spartanburg Water Director of Drinking Water Services, Ken Tuck, was recently awarded the prestigious George Warren Fuller Award by the American Water Works Association (AWWA) at the organization’s annual ACE conference and exposition that took place in Anaheim, Calif., in June of this year.
The George Warren Fuller Award is awarded to only one individual AWWA member from each state section, Puerto Rico and the Canadian provinces annually. The award serves to honor individuals for their distinguished service to the water supply field in commemoration of the sound engineering skill, the brilliant diplomatic talent and the constructive leadership which characterized the life of George Warren Fuller. Mr. Fuller was an esteemed American sanitary engineer (1868-1934) who had career that spanned more than 40 years and included significant innovations in water and wastewater treatment.
A graduate of Wofford College, Mr. Tuck has had a career in the environmental, regulatory and utility industry for more than 30 years, with his career at Spartanburg Water beginning in 2001. As the Director of Drinking Water Services, he oversees all drinking water treatment processes and watershed protection, which includes the oversight of three, drinking water treatment facilities and three reservoirs.
“Ken is very deserving of this significant honor by one of the preeminent international organizations for the water industry,” said Guy Boyle, Spartanburg Water CEO. “He exemplifies the knowledge, leadership and dedication that this award stands for.”
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