About Spartanburg Water

The mission of Spartanburg Water is to provide quality water and wastewater services to our region in a reliable manner. We are proudly committed to protecting public health, being good stewards of the environment, and supporting our community’s desired quality of life.

We are guided by a set of principles that enable us to provide superior service to our customers, our employees, our community and the environment.

Safety

The safety of our employees, customers, and the environment is imperative to our mission.

Excellence

We pursue excellence in services and products through teamwork and collaborative problem-solving both within the organization and with external stakeholders.

Commitment to Customer Service

We strive to treat our customers with fairness and to provide responsive and courteous service.

Diversity

We continuously improve our services and products by appreciating and embracing the diversity of both our workforce and our community.

Integrity and Respect

We establish and maintain trust with co-workers, suppliers, customers, and other stakeholders through relationships based upon integrity and respect.

Innovation and Creativity

We value innovation and creativity when responding to the changing and increasing challenges faced by our organization and community.

Accountability

We are accountable for achieving our mission and the responsible use of the resources available to us in a cost-effective manner.

Stability of Purpose

We ensure the stability of our organization by clearly defining and communicating our vision and purpose in collaboration with our stakeholders.