Water Quality

Spartanburg Water’s commitment to water quality is essential to our mission and serves as the cornerstone of our organization.

  • Spartanburg Water has been a trusted leader in our community for more than 100 years. Our commitment to your safety—and the quality of our drinking water—is our number one priority.
  • Providing the highest quality drinking water guides decision-making for our organization.

Spartanburg Water is committed to protecting the health of our customers and ensuring compliance with the strict water quality standards set by the United States Environmental Protection Agency (EPA), the South Carolina Department of Health and Environmental Control (SCDHEC) and our own local leadership.

  • Your drinking water meets or surpasses all federal and state standards.
  • To date, Spartanburg Water has a 100 percent compliance record with the primary drinking water standards that were established by regulatory agencies to protect public health.
  • We have earned the nationally recognized “Partnership for Safe Water Director’s Award” for our commitment to achieving water quality standards more stringent than regulatory requirements.

We have a dedicated team of highly trained water professionals who continually monitor our treatment facilities and distribution system to ensure the delivery of safe drinking water to your tap. 

  • Spartanburg Water has staff on duty 24 hours per day to ensure the quality of the water we provide.
  • Laboratory analysts and treatment operators conduct more than 152,000 analyses of your drinking water each year. These laboratories must meet strict standards and are certified by SCDHEC.
  • Sixty-seven state-licensed water treatment operators treat and manage the piping network that delivers your drinking water.

 Spartanburg Water’s mission challenges us to integrate scientific advances into our day-to-day practices for the protection of your drinking water.

  • Significant advances in diagnostic equipment have improved our ability to evaluate the quality of the drinking water that we supply.
  • Your drinking water is tested for more than 150 different substances. 
  • Key water quality parameters are monitored by state-of-the-art equipment at our treatment facilities continuously, 24 hours per day.

Spartanburg Water takes steps to ensure that water quality is protected after it leaves the treatment plants and travels to your tap.

  • 1,500 samples are taken throughout the distribution system to ensure that it continues to meet quality standards.
  • Automatic flushers are used in areas with lower flows to ensure that water is turned over and fresh. 
  • Safeguards are in place to prevent non-potable water or substances from any domestic, industrial or institutional piping system from entering our distribution systems.

Spartanburg Water is committed to strategically managing our drinking water infrastructure to allow us to reliably deliver quality drinking water and meet the  future needs of our community.

  • From 2007 through 2019, Spartanburg Water replaced more than three miles of six-inch water distribution pipe that was in service for more than a century. We invest in our water treatment facilities to assure that they operate efficiently and safely, and with as high a degree of compliance as possible.
  • We look for innovative ways to address the concerns associated with aging infrastructure.

Ensuring the quality of your drinking water begins by protecting it at the source.

  • Spartanburg Water has full-time lake wardens dedicated to managing and protecting the integrity of our drinking water sources.
  • Spartanburg Water hosts an annual Lake Sweep event. Hundreds of volunteers work side-by-side with Spartanburg Water staff to clean up around our lakes to protect source water quality. 
  • Spartanburg Water's own RXcycle Spartanburg program is a partnership with other community organizations to host prescription drug take-back events to help prevent harmful materials from entering our waterways.   

Education and transparency are the lifeblood of our continuing commitment to water quality and water literacy.

  • Spartanburg Water's Water Matters Citizens' Academy provides an opportunity each fall for the public to learn about and be actively involved in protecting our water quality.
  • Spartanburg Water provides tours of our facilities and presentations to civic organizations and schools to improve water literacy in our community.
  • We believe that proactively sharing information about water quality drives continuous improvement in quality and enhances your trust in us.