Repeal of Boil Water Advisory: New Cut Road Area Water System

Effective Date: 9/20/21 – 9:30 PM

To Spartanburg Water Customers on the following roads, as well as surrounding roads and developments:

• New Cut Rd. from Fairforest Rd. to Mitchell Rd.
• Mt. Zion Rd. from New Cut Rd. to Campground Rd. and Green Rd.
• Mitchell Rd. from Mt. Zion Rd. to Settle Rd.
• John Dodd Rd. from I-26 to Jordan Creek Farm Rd. and Russell Rd.
• Jordan Creek Rd. from John Dodd Rd. to Gibbs Rd.
• Campground Rd. from New Cut Rd. to Mt. Zion Rd.


A precautionary Boil Water Advisory was issued on 9/19/21. Spartanburg Water advises customers affected by the advisory that they no longer need to boil their water prior to drinking or cooking.

Maintenance activities have been completed. Bacteriological samples were collected and analyzed by Spartanburg Water’s South Carolina Department of Health and Environmental Control certified laboratory. The results of the sampling indicate that the water meets state and federal standards for safe drinking water.

Should you have any questions regarding this repeal, please contact Customer Service at 864-582-6375.

New Online Payment Portal Coming Soon

New Online Payment Portal

Beginning October 1, 2021, Spartanburg Water will begin using a new online payment portal.

After this date, you will need to complete a new user registration in order to continue accessing your account information and paying your bills online.

Please also note that if you are currently enrolled in E-bill and/or Auto-Pay using a credit/debit card, you will also need to re-enroll in these programs in the new system for them to remain effective.

We hope you will find our new online account and payment system easier to use and better designed to suit your needs. Thank you for your continued support as a valued customer.

Should you have any questions or concerns, please call our Customer Service Team at (864) 582-6375.

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