Commercial and Industrial Users

Thank you for your support of our sanitary sewer system. As a commercial or industrial user, we rely on your expertise to ensure a safe system. The following web pages will provide you with a better overview of the system, as well as a comprehensive look at the regulatory requirements that govern its use.

Spartanburg Water is proud of the accomplishments of their industrial customers. By working with the industrial customers in establishing limits and monitoring compliance, Spartanburg Water is able to achieve an excellent compliance record for its permitted requirements at their reclaimed water treatment facilities.

Each year, Spartanburg Water recognizes its industrial customers who reach 100 percent compliance with their industrial wastewater. Twelve companies that were recognized for the 2016 calendar year are:

  • BASF
  • Cintas Corporation
  • Circor Instrumentation Technologies
  • Contec, Inc.
  • Hexion
  • Lubrizol Advanced Materials
  • Michelin North America, Inc.
  • Milliken & Company
  • RR Donnelley
  • SC Elastic-SCE Plant
  • Solvay, USA, Inc.
  • Tietex International, Ltd.

For more information, please contact Spartanburg Water by phone at (864) 582-3250 or by email at

Grease Control Program

In order to better serve our community, Spartanburg Water has implemented a grease control program. The grease control program established by Spartanburg Water requires that fats, oils and greases be handled in a manner that does not cause sanitary sewer overflows or adversely impact any component of Spartanburg Water's sewer collection lines and/or wastewater treatment system. This program requires that all food service establishments or any other establishments that may impact our system with fats, oils and greases comply with the requirements set forth in the grease control program.

The program's mandate originates with Act No. 1503 of the 1970, as amended, general laws and statutes of the State of South Carolina, and Federal law which states that the Spartanburg Sanitary Sewer District (the District) is empowered to establish rules and regulations. A summary of the applicable grease control rules and regulations has been compiled. Please review the Grease Control Program FAQ if you have any questions.

Spartanburg Water appreciates all your efforts in support of our mission to provide quality water and wastewater services in a reliable manner and to protect public health. In order to ensure these objectives are maintained, it is important that you assist Spartanburg Water by properly disposing of all fats, oils and greases generated at your facility. This includes the disposal of fats, oils and greases in grease receptacles for recycling or offsite disposal and the proper installation and maintenance of any grease trap, oil water separator and any other approved equipment used to prevent the discharge of wastewater containing fats, oils or greases.

A current Spartanburg Water Grease Control Program Survey Form is available for download in PDF format.

Specification For Grease Traps

Two Chamber 1000 Gallon Grease Trap
Two Chamber 1500 Gallon Grease Trap
Two Chamber 2000 Gallon Grease Trap

For more information, contact David Crosby at (864) 598-7277.

Cross Connection Control and Backflow Prevention Information

The South Carolina Department of Health And Environmental Control (SC DHEC) mandates that every public water system must initiate and maintain a viable cross connection control program.

Spartanburg Water began a Cross Connection Control/Backflow Program in the early 1980’s to ensure that our customers have safe, clean drinking water that meets or exceeds all regulatory requirements.

What Exactly is "Cross Connection" and "Backflow"?

A cross connection is defined as any piping arrangement that allows the drinking water supply piping to be connected to a non-potable water source.

A backflow is any undesirable reversal of flow from the intended direction as the result of either: back siphonage (the reversal of flow due to negative piping pressures) or back pressure (the reversal of flow caused by pressure greater than the supply pressure).

The Cross Connection/Backflow Program at Spartanburg Water prevents the contamination of the distribution system in the event of a backflow.

Backflow Devices

There are many backflow assemblies and devices available to prevent a backflow from occurring. 
All backflow assemblies must be tested annually by a SC DHEC certified tester. The current SWS Backflow Assembly Field Test Report is available for download in PDF format.
If you have any questions about the Spartanburg Water Cross Connection Control/Backflow Prevention Program for commercial, residential or any other requirements for your location, please contact Corey Reid, Distribution System Manager, at (864) 598-7203 or email
Spartanburg Water Cross Connection Control Manual

SCDHEC Drinking Water Cross Connection Control and Backflow Prevention Regulations

Sanitary Sewer Use Rules and Regulations

Revised and Adopted by the Spartanburg Sanitary Sewer District Commission

Rules And Regulations - Revised October 10, 2013

Sanitary Sewer Use Rules and Regulations
Current Fee Schedules
Industrial Discharge Permit Form
Industrial Discharge Authorization Form
Enforcement Response Guide

Survey Forms

Industrial Non-Domestic Survey Form
Survey of Industrial User Slug Potential
Hazardous Waste Notification

For more information please contact Customer Service at (864) 582-6375.